Location: Remote
Job Description
- Taking up full ownership of change requests, minor enhancements, major enhancements and project tasks that are assigned.
- Take up ownership of activities assigned as part of other changes or enhancement to the system such as during Application Upgrade or patching.
- Perform Requirements Analysis, Functional Analysis, Feasibility Analysis, Impact analysis, Functional Design and Solution Configuration as applicable for enhancement requests.
- Perform Functional, System, Integration and User Acceptance Testing for enhancements.
- Do Performance testing where applicable using CLIENT provided tools and specified processes.
- Perform Release management ensuring adherence to CLIENT processes and
CLIENT ’s service management tools.
- Perform configuration and setups on Oracle EBS Test and Production instances.
- Liaising with technical development teams during all phases of the requests if request involves custom components.
- Provide recommendations for custom solutions when applicable as part of functional analysis.
- Liaising with Business teams for requirements analysis, design validation and user acceptance testing phases
- Training users and business teams on functionality developed/designed.
- Documentation as per CLIENT processes which includes (but not limited to) setup documents, functional design, responsibility and security matrix, test plans, cutover plans, implementation plans, rollback strategies, and release documents.
- Follow CLIENT Service Management guideline, adhering strictly to the processes and use the CLIENT ticket management system to follow Change and Release management processes. This involves various reporting requirements such as status reports and updating the tickets with the required information diligently as well as for deployment tasks.
- Raise Service Requests in Oracle Support for analyzing issues when needed, for system enhancement requirements.
- Perform requirements analysis, functional analysis and design for developing OBIEE reports.
Experience and Skills
- Bachelor’s degree or higher
- Minimum 8 years of experience as an Oracle EBS Payroll consultant with at
least 5 years’ experience in operational support.
- Experience in implementing EBS projects and upgrades will be a plus.
- Has in-depth knowledge of the Oracle EBS Payroll module (Version 12.2.9+ preferred), supported with sufficient knowledge of other HR modules such as Core HR, SSHR and OTL
- Strong Knowledge of Fast formulas
- Sufficient experience in following:
- Analyzing payroll issues by performing various activities such as research, opening Oracle SRs, system testing, and system configuration
- Collaborate with business and technical teams for payroll changes and enhancements.
- Collaborate with business teams in performing upgrade and patching activities such as system configuration, testing and end user training.
- Proactively contribute to the overall support process, by suggesting and executing new process efficiencies
- Propose and implement system enhancements or customizations by collaborating with business and technical teams.
- Creating requirements, design and test plan documents for system enhancements
- Creating parallel testing strategy and approach for major changes in Payroll
- Experience in developing system requirements, high level design, prototyping practical business solutions, identifying and consulting with clients on business process enhancements, testing, training, managing Production releases and adhering to change management processes.
- Exposure to designing and deploying third party integration with Oracle modules.
- Must have worked in client facing roles, and experience in liaising with client teams, in addition to working with on-site, and offshore functional and technical teams.
- Experienced in coordinating efficiently with technical team to develop custom solutions.
- Creating and updating requirements, configuration, design and test plan documents for system enhancements (experienced in both AIM and OUM methodology)
- Excellent interpersonal, organizational, presentation, and communication skills.
- Ability to work independently and manage multiple task assignments.
- Consistently produces clear, concise status reports.
- ITIL process knowledge and certification will be an advantage.
- Oracle HCM Cloud experience is an advantage.
contactus@briskwinit.com