VDI AD Engineer

Exp: 5yrs – 10yrs

Location:  Bangalore

NP: Immediate to 30days

Job Description

  • Monitoring and taking remedial actions within the virtual and physical environments to ensure system availability.
  • 2-4 yrs of experience.
  • Ensure the availability and reliability of VDI/AD services, including participating in standby/out of hours support as needed.
  • Create and map Entra groups with AWS roles with Permission Sets for new roles or modifications.
  • Review group memberships to ensure users are in appropriate roles.
  • Ensure IAM procedures meet internal policies and standards by documenting actions and completing checklists for compliance checks.
  • Responding to compromised accounts involves temporarily disabling them.
  • Coordinate temporary elevated permissions or special access for users while ensuring proper approvals are in place.
  • Update procedural documentation and contribute to the knowledge base for team support.
  • Respond to emergency access requests that bypass standard workflows, ensuring the appropriate overrides are documented.
  • Create on-demand reports on access logs and ServiceNow ticket resolutions for review.
  • Follow up with users and escalate issues when necessary.

What You’ll Need

  • Maintaining VDI profiles.
  • Mandatory Skills- VDI, Active Directory, AWS, IAM.
  • Maintaining AD environment and access control.
  • Maintaining MS Intra ID service between deprecated AD environments.
  • Act as an escalation point for troubleshooting incidents/problems within the VDI/AD environments.
  • Work with other engineering teams to ensure that VDI environments are always fully available.
  • Troubleshooting/resolving VDI and AD related issues both independently and with the support of other engineering teams.
  • Ensure compliance with security measures to protect the VDI environment.
  • Manage AD to ensure that only authorized users can access sensitive data
  • Analytical mindset, problem solving skills and be detail oriented.
  • Knowledge of IAM concepts, protocols, policies, processes and technologies.
  • Follow process workflows outlined in documentation of the VDI and AD architecture, configurations and procedures.
  • Optimizing system operation and resource utilization.

Physical Demands

  • Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
  • Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor.
Job Location: Bangalore

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