Chapter 1: A Crossroad in Career The sun was out there doing its best influencer impression—drenched in golden hues, trying to make Bangalore’s skyline look all aesthetic and dreamy. But Rajat? Not buying it. He stood by the window of his modest apartment in the western suburbs, watching the chaos unfold below like a live-action Bollywood chase scene. Somewhere in the distance, an autorickshaw honked so dramatically it could’ve easily made it to the finals of Horn Wars: Bangalore Editio...
In the ever-evolving world of enterprise CRM, staying on the innovative means more than just minor patches — it means leveraging new capabilities that drive productivity, stability, and innovation. With the release of Siebel CRM 25.9, Oracle continues its pace of incremental updates, bringing enhancements across multiple domains: performance, extensibility, user experience, integration, and more. In this guide, we’ll take a deep dive into what’s new or expected in Siebel CRM 25.9 — ex...
Think about the last time you interacted with a brand online. Maybe you filled out a form for a demo, maybe you bought something, or maybe you just signed up for their newsletter. Whatever the case, you expected the brand to remember who you are, what you want, and how best to serve you. That expectation is powered by one invisible engine- CRM (Customer Relationship Management) software. But here’s the catch—what happens when that engine fails? Your name is spelled wrong in a campaign. ...
Ah, the afternoon glow — that golden-hour lighting that made even tangled cables look artistic. The sunlight poured through the office windows, flexing its design skills, while outside, the city performed its daily honking opera. Inside, the usual playlist played on: rapid keyboard solos, hushed “I-know-something-you-don’t” debates, and a coffee slurp so passionate it could’ve headlined a live concert. Productivity was at its peak — or so they thought. Because in every corporate stor...
Think about this for a moment, how often do you interact with data in your daily life? From online shopping recommendations to banking apps, data is constantly moving behind the scenes, stored, retrieved, and optimized in massive databases. Now, imagine what happens when Artificial Intelligence (AI) and Machine Learning (ML) step into this already complex world of database management. The truth is, we’re already seeing the beginnings of a revolution. Database management, once seen as a high...
Have you ever felt overwhelmed by the never-ending cycle of hiring and managing talent? From drafting job postings and screening countless resumes to conducting interviews, handling onboarding, managing payroll, and ensuring ongoing performance tracking… It’s a lot. Especially when your core focus should be growing your business, not drowning in HR paperwork. Well, imagine if there were a smarter, more efficient way to build and manage your workforce—one that helps you cut costs, save t...
The office was buzzing as usual on a bright Monday morning. Phones rang, keyboards clattered, and people hurried in with half-empty coffee cups. But something felt different today — a hint of anticipation hung in the air. At 9:30 a.m., the Sales Team burst into the large glass-walled conference room, faces beaming with triumph. They didn’t even wait for everyone to settle before making their announcement. Sales Team Lead (Rajiv): “Team, we did it. We’ve just secured a $5 million pr...
If you’re part of the enterprise world or work in IT services, chances are high you’ve heard of Siebel CRM—the longstanding customer relationship management solution that continues to support businesses in managing sales, service, and customer interactions. But now, with the release of the Siebel CRM 25.8 update, there’s a fresh wave of features and improvements designed to keep this trusted platform relevant in an era of rapid digital transformation. Wondering what makes Siebel CRM 25.8...
Thriving in today’s business world isn’t just about what you sell — it’s about how well you connect with the people you serve. What truly sets a company apart is the ability to build, nurture, and sustain strong customer relationships over time. Modern customers expect more than just transactions — they look for brands that listen, understand, and respond to their needs. That means quick responses to queries, personalized experiences that feel tailor-made, and seamless interactions acr...
With technology evolving faster than ever, staying competitive requires businesses to innovate, optimize their workflows, and prioritize customer-centric strategies. That’s where digital transformation comes into play. The fact is, digital transformation isn’t easy to handle on your own. That’s why Microsoft Consulting Services (MCS) exist—not just to sell you tools, but to guide, optimize, and accelerate your digital journey. Whether you're modernizing legacy systems, moving to the clou...
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