Business Process Analyst

Job Category: WFH
Job Type: Full Time
Job Location: WFH

Exp : 10+ yrs

Job Description:

 Telco, BA / PA experience is mandatory
 SDWAN, SASE or Security experience will be an advantage

Key Accountabilities
Business process improvement

 Plans and leads strategic, large and complex business process improvement activities aligned
with automation, or exploiting existing or new technologies.
 Develops organisational policies, standards, and guidelines for business process improvement.
 Leads the introduction of techniques, methodologies and tools to meet business requirements,
ensuring consistency across all user groups.
 Leads the development of organisational capabilities for business process improvement and
ensures adoption and adherence to policies and standards.

Business situation analysis:

 Plans, manages and investigates business situation analysis where there is significant ambiguity
and complexity.
 Advises on the approach and techniques to be used for business situation analysis. Ensures
holistic view adopted to identify and analyse wide-ranging problems and opportunities.
 Engages and collaborates with a wide range of stakeholders, including those at the management
level. Gains agreement from stakeholders to conclusions and recommendations.
 Contributes to definition of organisational standards and guidelines for business situation
analysis.

Requirements definition and management

 Champions the importance and value of requirements management principles and selecting
effective requirements management life cycle models.
 Develops organisational policies, standards, and guidelines for requirements definition and
management.
 Plans and leads scoping, requirements definition and priority setting for complex, strategic
programmes.
 Drives adoption of, and adherence to, policies and standards. Develops new methods and
organisational capabilities for requirements management.
 Support and provide coaching other business analysts, to ensure high quality of requirements
and analysis

Data modelling and design

 Investigates enterprise data requirements where there is medium complexity and ambiguity.
 Plans own data modelling and design activities, selecting appropriate techniques and the correct
level of detail for meeting assigned objectives.
 Provides advice and guidance to others using the data structures and associated components.

Acceptance testing

 Assists in planning, preparing and executing acceptance tests for systems, products, business
processes or services.
 Develops acceptance criteria related to functional and non-functional requirements, business
processes, features, user stories and business rules.
 Designs, specifies and executes test cases and scenarios to test that systems, products and
services fulfil the acceptance criteria and deliver the predicted business benefits.
 Collaborates with project colleagues and stakeholders involved in the analysis, development and
operation of products, systems or services to ensure accuracy and comprehensive test coverage.
 Analyses and reports on test activities, results, issues and risks including the work of others.

Stakeholder relationship management

 Identifies the communications and relationship needs of stakeholder groups. Translates
communications/stakeholder engagement strategies into specific activities and deliverables.
 Facilitates open communication and discussion between stakeholders.

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