Exp: 9years – 13years
Location: Chennai | Bangalore | Hyderabad
Np: Immediate to 15days
Dynamics 365 Certified Consultant, having worked as Business Analyst
- Good experience in CRM within leading Banking organization
- Leading and/or participating in discovery analysis meetings with the client to understand current business processes that need to be incorporated into Dynamics CRM
- Expert in writing User stories with elaborate definition of done
- Conducting GAP analyses to determine difference between application and business processes
- Providing a demonstration of software and solution to prospects or at customer events
- Gathering system and software requirements and documentation of Product backlog/ User stories
- Creating documentation to define workflow and requirements
- Identifying creative solutions for processes that aren’t fully accomplished by standard Dynamics CRM processing
- Working with the client to understand legacy data components and identifying and documenting the appropriate location for such data in Dynamics CRM.
- Designing, architecting and implementing integrations and migrations between Dynamics CRM and a variety of products
- Provide expert advice on the CRM Dynamics supported features and Banking domain
contactus@briskwinit.com