SailPoint Product Specialist

Exp: 8yrs – 15yrs

Location:  Bangalore/Pune/Mumbai/Remote

NP: Immediate Joiner

Key Responsibilities

c Manage and optimize SailPoint onboarding/offboarding workflows to ensure

accurate provisioning and revocation of user access.

c Enforce Segregation of Duties (SoD) and Role-Based Access Control (RBAC) policies

to maintain compliance.

c Deliver advanced tier-2 and tier-3 support: troubleshoot complex technical issues,

perform log analysis, replicate issues, and escalate as required.

c Ensure adherence to SLAs by prioritizing incident response and resolution to

minimize business impact.

c Validate and test access changes from HR system updates (joiners, movers,

leavers) before production deployment.

c Collaborate with HR, IT, Security, and business teams to align identity governance

with regulatory standards (GDPR, SOX, etc.).

c Maintain up-to-date documentation, including workflows, SOPs, runbooks, and

knowledge base articles.

c Mentor and share knowledge with junior team members. • Support platform

upgrades, patching, and configuration changes to enhance system reliability and

security.

Job Location: Bangalore Mumbai Pune Remote

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