Are you ready to explore into the latest updates of Siebel CRM? The 24.10 release is packed with features that have been designed with both users and administrators in mind. Let’s explore what’s new in Siebel CRM and see how these upgrades can benefit you and your business.
In the 24.10 release, we’re seeing Siebel CRM introduce a more responsive and visually engaging UI. If you have been using Siebel CRM for years, you’ll notice the layout has been modernized to keep up with contemporary design standards. The navigation feels more intuitive, and it’s faster to move between different parts of the system. Siebel has refurbished colours, icons, and fonts, giving it a fresh look that still feels familiar to regular users. With this update, it’s clear they want us to have an easier, more pleasant experience as we work through our daily tasks.
Another highlight of the 24.10 update is the strengthened mobile capabilities. Mobile CRM is essential for today’s workforce, and Oracle has made sure Siebel CRM can support us wherever we go. Now, the mobile app is faster, with better offline data capabilities, making it even easier to access customer information and records without needing an internet connection.
These improvements mean we can handle sales pitches, customer support, or management tasks from just about anywhere. The best part? The seamless synchronization with the main system ensures no data is lost once we are back online.
In today’s tech scene, flexibility is key. With Siebel CRM 24.10, Oracle has deepened its integration with the cloud, making it easier to connect Siebel CRM with other cloud-based platforms. This is admirable news for teams that rely on hybrid cloud setups or are transitioning to a fully cloud-based model.
Imagine integrating with Oracle Cloud, Salesforce, or other platforms we use without the usual headaches. The 24.10 update focuses on improving API access and connectivity, which helps us streamline workflows, reduce costs, and improve operational agility.
Siebel CRM 24.10 has introduced some powerful analytics and reporting enhancements that will allow us to dig deeper into our data. These tools aren’t just faster; they also offer new visualization features that make data analysis feel more intuitive and interactive. The enhanced reporting tools allow us to slice and dice data in a way that line up with our business needs, whether we’re looking at customer trends, sales forecasts, or performance metrics. The data dashboards are highly customizable, letting us set up views that best serve our teams, so we can make smarter, data-driven decisions.
Siebel has taken a big step forward with AI integration in 24.10. With machine learning models now embedded into the CRM, we can leverage predictive analytics to anticipate customer needs, churn, and buying patterns. This means that instead of reacting to trends, we can proactively address customer needs and optimize their experience.
For example, the new AI-powered tools can help us identify high-value leads and customers who might need more attention. By identifying these patterns, our teams can act quickly and precisely, which helps in both increasing customer retention and enhancing our overall customer satisfaction.
With each update, security continues to be a top priority, and Siebel CRM 24.10 is no exception. Oracle has introduced new, strong security protocols to protect our data and ensure compliance with industry regulations. Enhanced encryption and multi-factor authentication options are now available to us, adding extra layers of protection to keep sensitive information safe. Additionally, access controls have been improved, allowing administrators to set permissions with even greater hardness. This helps our teams to secure customer data and gives us peace of mind that our CRM system is well-guarded against potential threats.
Let’s talk about customizability. In 24.10, Siebel CRM has made it even easier for us to modify the system to our unique needs. With simplified configuration options, we don’t have to be tech experts to make meaningful adjustments to workflows, forms, and fields. It’s now simpler for us to set up the CRM in a way that reflects our organization’s processes. Furthermore, the update includes additional pre-configured industry templates. These templates allow us to skip the time-consuming setup and move straight to customizing the CRM for our industry.
Automation is at the core of Siebel CRM’s new release. With the 24.10 update, we have even more ways to automate routine tasks and processes, saving time and reducing the risk of errors. We can set up workflows that trigger based on specific actions, automatically follow up with customers, or assign tasks to team members without any manual input.
Automating these repetitive tasks frees up time for our teams to focus on more strategic work, like customer engagement and relationship-building. If our organization is looking to scale, these automation tools will be invaluable for handling larger volumes without needing to increase resources.
A common complaint with CRM platforms is lag or downtime, especially when dealing with large data sets. Oracle has addressed this head-on with performance improvements in Siebel CRM 24.10. Thanks to more efficient coding and back-end enhancements, we’re experiencing faster load times, better response rates, and improved stability overall.
For teams that handle significant volumes of data daily, these enhancements mean smoother operations, reduced frustration, and less time waiting on system load. In fast-paced environments, this is a game-changer that helps us keep our productivity levels high.
Siebel CRM 24.10 has broadened its range of supported third-party applications, making it easier for us to integrate the CRM with other tools in our tech stack. Whether it’s marketing automation, accounting software, or communication tools, the new update facilitates smoother integration, giving us a unified platform where all our data can live harmoniously.
Now, we can connect with external systems in a way that feels natural, without requiring extensive custom development. This is particularly beneficial for teams looking to maintain a best-in-breed approach, choosing tools that work best for them and connecting them seamlessly with Siebel CRM.
Final Thoughts
The Siebel CRM 24.10 update is a powerful step forward, offering a range of features that enhance usability, performance, and security. From an upgraded interface to advanced analytics and AI-driven tools, this release enables businesses to better engage with customers and streamline operations. As you explore these exciting new capabilities, remember that working with a trusted service provider like BriskWinIT Solutions can make a big difference. BriskWinIT Solutions offers expert guidance and support for Siebel CRM, ensuring you get the most from every update and customization option. Partnering with us means you’ll have the expertise you need to fully leverage Siebel CRM for your business growth.
Frequently Asked Questions (FAQ)
The Siebel CRM 24.10 update offers a host of improvements, including a revamped user interface, enhanced mobile capabilities, deeper cloud integration, advanced analytics, AI-powered tools, improved security features, streamlined configuration options, task automation, and enhanced support for third-party integrations.
The revamped user interface is designed to make your work easier and faster. The updated navigation, modernized colour schemes, and refined icons allow you to move through the system more efficiently, making daily tasks smoother and more visually intuitive.
Yes, the 24.10 update improves Siebel’s mobile capabilities, allowing you to access critical information offline. This feature is especially useful for on-the-go users who need to access CRM data without a stable internet connection.
The update introduces new data visualization options and advanced reporting tools. These enhancements allow you to generate more detailed and customizable reports, so you can gain deeper insights into customer trends, sales forecasts, and performance metrics.
The AI-powered tools in Siebel CRM 24.10 provide predictive analytics, which helps you anticipate customer needs, identify high-value leads, and even detect patterns related to customer churn. This allows you to take proactive measures, optimizing customer experiences and improving retention.
Absolutely! The update includes simplified customization options and industry-specific templates, making it easy to configure the CRM for your unique needs. You can modify workflows, forms, and fields without extensive technical expertise.
The 24.10 update enhances security with improved encryption, multi-factor authentication options, and more detailed access control settings. These features protect sensitive data and help you stay compliant with industry standards, providing peace of mind for your business and customers.
BriskWinIT Solutions offers expert consulting, customization, and ongoing support for Siebel CRM. The team of BWIT can help you maximize the benefits of the 24.10 update, guiding you through setup, customization, and integration so you can fully leverage Siebel CRM’s powerful features for your organization’s success.
Let’s Connect
The Siebel CRM 24.10 update is packed with exciting features, and we’d love to hear how you’re planning to use them in your organization! Have any specific features caught your attention? Or are you curious about how others are using the new capabilities? We invite you to explore more about these updates and how they can benefit your business by checking out our other blog posts. Don’t forget to share your thoughts and perspectives in the comments—let’s keep the conversation going and learn from each other’s experiences!
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